Legal
Privacy Policy
Last updated September 9, 2026
Who we are
Norris Performance is a running coaching service run by Caden Norris. This page explains what information we collect through norris-performance.com and how it is used. Questions can be sent to caden@norris-performance.com.
What we collect
- Contact form and waitlist: your name, email address, running background and goals, so Caden can reply to you.
- Athlete waiver: your name, email address, the package you chose, the date you signed and your agreement to the waiver.
- Athlete portal: your login email, your training plan, weekly check-ins you submit, personal records, race calendar and an optional profile photo.
- Payments: handled by Stripe. We never see or store your full card number. Stripe shares your name, email and payment status with us. Stripe's own privacy policy applies to the payment page.
How it is used
Only to coach you: to build and adjust your training plan, reply to your messages and check-ins, invoice you for services, and keep a record of the waiver you signed. We do not sell or rent your information, and we do not use it for advertising.
Where it is stored
Information is stored with Google Firebase (database, authentication and file storage) and Stripe (payments), both of which use industry-standard security. The website is hosted by Netlify. Coach email is provided through Google Workspace / Gmail.
Who can see it
Caden Norris. Athletes can see only their own plan and check-ins after signing in. Athlete results or testimonials are published on the homepage only with the athlete's permission.
How long we keep it
For as long as you are an athlete with Norris Performance and for a reasonable period afterwards so we can answer questions about your past coaching. Signed waivers are kept for as long as required for liability purposes. You can ask us to delete your portal account and personal information at any time.
Your choices
Email caden@norris-performance.com to see, correct or delete the information we hold about you, or to ask that a testimonial be removed from the site.
Cookies
The site uses only the cookies and local storage needed to keep athletes signed in. There are no advertising or tracking cookies.
Children
Athletes under 18 may only join with a parent or guardian's consent, as stated on the waiver.
Changes
If this policy changes we will update the date at the top of this page.